![]() ![]() According to recent data, the global chatbot market size is projected to reach $16.5 billion by 2024, with an annual growth rate of 29.7%. In simpler terms, chatbots are an evolution of question−answer systems that utilise natural language processing. In fact, studies show that 80% of businesses are already using or planning to use chatbots by 2022. Chatbots converse with humans in a natural, human−like manner by adapting to natural human language.Ĭhatbots have become increasingly popular in recent years due to their ability to improve customer engagement and reduce workload for customer service representatives. Chatbots are present in various industries, such as banking, pizza stores, and e−commerce shopping stores, providing real−time customer service assistance related to their respective domains. Have you ever chatted with a customer service agent regarding a wrong item being delivered to you, only to find out it was a bot responding to you? This blog post will answer questions such as: What are bots? How are they built? What code sources are required?Īrtificial intelligence, specifically designed to improve human−computer interactions, utilises machine learning and Natural Language Processing (NLP) to create chatbots. ![]() Do you find waiting in long queues for customer service frustrating? Do you dislike reading through FAQ pages? If so, you are in the right place. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |